We welcome questions, feedback, and general enquiries from our readers. Whether you have spotted an error on the site, want to suggest a topic, or simply need clarification on something you have read, our editorial team is here to help.
The most reliable way to get in touch is by email. We aim to respond to all messages within two working days. Please write clearly and include as much detail as possible so we can give you a useful, accurate reply.
We handle a range of enquiries. Below are the most common reasons readers get in touch:
Our content is reviewed regularly to ensure accuracy. If you believe something on the site is incorrect or misleading, please let us know by email with the relevant page URL and a brief explanation. We take all factual concerns seriously and will investigate promptly.
If you or someone you know is experiencing difficulties related to gambling, please do not contact us for support — we are not a counselling or crisis service. Instead, reach out directly to a dedicated organisation such as GamCare (gamcare.org.uk) or the National Gambling Helpline on 0808 8020 133, which is free and available 24 hours a day.
We are a small editorial team. During busy periods, replies may take slightly longer than usual. We appreciate your patience and will always respond as promptly as we can. Sending duplicate messages does not speed up the process and may cause delays.
Thank you for taking the time to get in touch. We value every message and use reader feedback to improve the quality and accuracy of our content.